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Whether you’re a new dealership or agent, a current customer, a driver looking for more value, we’re always just down the road, or a phone call away.
Frequently Asked Questions
Have questions?
We got those
covered.
How to Start a Mechanical Claim?
-Online at www.goldstandardautomotive.com
-Call our Customer Care Team at (833) 852-4653
Review to Section 4 of your contract Filing a Claim
What Is Covered Under My Contract?
How Much Of My Repair Will You Cover?
Refer to Section 1 labeled Cost in your contract
-Refer to the Limits of Liability in your contract
-Call our Customer Care Team at (833) 852-4653
Can I Be Reimbursed For a Repair?
-Maintenance claims like oil changes, brakes, battery, wipers, and a coolant flush can be reimbursed by submitting the invoice receipt to payments@goldstandardatomotive.com
Where Can I Take My Vehicle For Repair?
-Any licensed repair facility that accepts credit card payment.
Refer to Section 4 of the contract
-Call our Customer Care Team at (833) 852-4653
Do I Have Rental Coverage?
What Is Never Covered?
-Sales tax, Shop fees, Miscellaneous fees
Refer to your contract Section 5 Exclusions
How Do I Cancel My Service Contract?
Refer to your contract Cancellation Section
-Contact the Selling Dealer for the cancellation form
-Call our Customer Care Team at (833) 852-4653
-Completed cancellations send to cancellations@goldstandardautomotive.com
How Do I Use Auto Deductible Reimbursement?
Refer to your contract ADR Section
-Call our Customer Care Team at (833) 852-4653
-Email completed ADR forms to customerservice@goldstandardautomotive.com
How To Collect Payment On Approved Claims?
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